Threads of Golden is a no-waste company, which means that each product is created especially for you. This also means that returns and exchanges are only possible for defective items, we cannot exchange items for sizing, colour or preference changes. Please ensure you are happy with your order and you have checked our sizing charts before submission.

In the case of a defective item, our returns policy is valid for 28 days after an order is delivered.

To start a return, please email us at support@threadsofgolden.com

Please include:
The order number, reason for the return, and if used, confirmation that your items have been washed and dried per our care instructions.